Reference

Privacy Policy for Your mahazeus Account

Our mahazeus Privacy Policy explains what account details we collect, why we use them, and how you can ask about your records before opening an account.

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mahazeus Privacy Policy for Your mahazeus Account
CONTACT ROUTE

Where To Ask About Your Privacy Policy

A clear contact path matters when a phone number, wallet reference or account record needs checking.

Account data request Ask us to confirm which account details we hold, such as your phone verification…
Wallet record question If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the transaction date…
Access problem When the policy link or account route does not open, tell us whether you…
ACCOUNT SAFETY

Privacy Choices Around Your Account

We treat privacy as an account process you can check, not a statement hidden away from your wallet screen.

Collection

We collect account details you submit, device and sign-in signals that help protect access, and transaction references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use the minimum context needed for each account task.

Cookie controls

Cookies help remember your session and privacy selections on the browser you use. You can review those choices through the privacy controls, while clearing browser storage may require you to choose them again during the next account visit.

Account protection

Phone verification is checked before account access, and sign-in events may be recorded to spot unusual activity. Never send us your password, wallet PIN or one-time code when asking about a Privacy Policy request.

Payment matching

A payment reference lets us connect a wallet or bank event to the correct account without storing your wallet PIN. For QRIS, DANA, OVO and GoPay questions, the visible reference and date help us investigate status safely.

Retention

We retain account, security and transaction records only for the period needed for account operation, legal duties, dispute handling or payment reconciliation. When that need ends, records are deleted or changed so they no longer identify you where practical.

Your request

You can ask for access, correction or deletion of eligible personal data through the support route in your account. Include the account contact detail and request type; we may verify ownership before making a change.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account and wallet questions we expect before you open an account with mahazeus. They explain the practical route for checking records, changing details and asking about cookies or payment references. If your question is not covered, use the support path linked from your account area and quote the section that needs clarification.

It covers the personal data connected with your mahazeus account, including phone verification, sign-in activity, cookie choices, payment references and support requests. It also explains why we use those records, how retention works and how you can ask for access, correction or deletion where local law permits.

We use your phone number to create the account contact record and complete the phone verification step before account access. It also helps us identify the correct account when you ask about a DANA, OVO, GoPay, QRIS or bank transaction reference.

Yes. The Privacy Policy covers payment references and status details linked to DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account references. We use them to reconcile account activity, investigate disputes and answer a wallet-status question.

Use the support route shown after you sign in and ask for an account data access request. Include the phone or email linked to your account and the records you want checked. We may verify ownership first, and access depends on local law.

You can request a correction through the account support route when a phone detail, contact record or other eligible information is inaccurate. Tell us what appears wrong and what it should say. We will check account ownership before changing the record.

We keep payment, sign-in and account records for the period needed for security, account operation, legal duties, dispute handling or reconciliation. After that need ends, we delete or anonymise the record where practical, subject to any applicable legal requirement.

Check whether you are using the same mobile or desktop browser connected with your account, then use the support route beside the account area. Tell us the device type and the point where the page stopped loading, without sending a password or wallet PIN.

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